Coronavirus Customer Update

We’re Open for Business

Our developments remain open by appointment.

Buying and moving homes can continue according to latest guidance, with property and show home viewings allowed.

Our sales advisors are on hand to help you in-person or over the phone.

The measures in-place will help create an environment where everyone feels safe and comfortable.

These include social distancing measures, having a maximum occupancy rule around the sales area complex, the use of sanitising stations upon arrival and exit, providing protective equipment, temperature screenings and the use of protective screens on our desks.

All visitors (who aren't exempt) will need to wear a face mask in our sales offices and show homes so please bring one with you.

You can pre-book your appointment for a show home or sales office visit here.

Once our Sales Advisors confirm your appointment, you will receive an email detailing are safety measures and what to expect when you arrive.

Moving into your new home soon? We have included extra deep cleaning and sanitising stages before we handover your keys for peace of mind.

We’re here if you need us

Watch our short video to find out exactly what measures we've put in place to keep you and our team safe when you visit our sales offices and show homes. We'll explain how to book your appointment and what to expect when you come to see us.

You can still contact our Sales Team for information or you can request a call back here.

Visit our virtual reality page to explore our homes and developments like never before, take a tour.

Our customer service team is still working around the clock to make sure you’re happy and settled in your new home.

In this video you can find out what processes we’ve put in place to ensure the safety of you and your family, just in case we need to complete any repairs after you’ve moved in. It covers the steps taken before, during and after the visit.

Rest assured, we’ll always call you first to make sure you’re happy for the appointment to go ahead.

Updated: 18 February 2021

If you have any questions or would like to register your interest in a development or home, please fill in the details on our enquiry form